TIM HUB+ ZTE H388X: il modem compatibile con le offerte 100Mega e 200Mega
Tim Hub+ ZTE H388X: A Modem with Wi-Fi 6 for ADSL and Fibre
If you are looking for a modem that can provide you with fast, stable, and quality internet connection, you might want to consider the Tim Hub+ ZTE H388X. This modem is one of the latest products from Tim, the leading telecommunications company in Italy. It has the certification of Wi-Fi 6, which is the newest standard of wireless technology that offers improved speed, efficiency, and security. It also supports EasyMesh technology, which allows you to create a seamless mesh network with other compatible devices. In this article, we will review the features, specifications, performance, setup, configuration, firmware update, troubleshooting, and support of this modem.
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What is Tim Hub+ ZTE H388X?
Tim Hub+ ZTE H388X is a modem that allows you to connect to the internet using ADSL, VDSL, or fibre optic technologies. It is compatible with Tim's offers of 100Mega and 200Mega on VDSL technology. It also has an executive version that can be used only on fibre optic network and is compatible up to 2.5Gbps speed. With the executive model, the modem comes with an integrated optical termination that allows you to connect the fibre optic cable directly to the device without needing an external optical termination.
Features and specifications
The modem has several features and specifications that make it a powerful and versatile device. Here are some of them:
It has four Ethernet ports, all in Gigabit technology: one WAN port for connecting the external optical termination provided with FTTH lines (where the fibre reaches directly to the customer's premises), which can also function as an additional LAN port with a simple configuration; three LAN ports for connecting a LAN network at 1Giga speed; one SFP port for connecting the optical module (integrated optical termination) provided on FTTH lines as an alternative to the external optical termination.
It integrates with the LAN network to share files and multimedia content thanks to the USB 3.0 ports and DLNA technology.
It has a dual Wi-Fi interface of 2.4GHz and 5GHz for greater compatibility with all Wi-Fi devices. It also has the "Band Steering" feature that allows you to get the best possible performance on each device depending on the context used. Moreover, it has the new Wi-Fi 6 standard (802.11ax) on both 2.4GHz and 5GHz networks.
It allows the connection and operation of phones on fibre lines so that you can also use voice services.
It configures itself automatically for the correct operation based on the subscribed services after the first start.
Compatibility and performance
The modem is compatible with different types of internet connection technologies, such as ADSL, VDSL, and fibre optic. It can handle speeds up to 2.5Gbps on fibre optic network with the executive model. It also supports Tim's offers of 100Mega and 200Mega on VDSL technology.
The modem offers excellent performance in terms of Wi-Fi coverage, stability, speed, and quality thanks to its state-of-the-art technology. It has Wi-Fi 6 certification, which is the latest standard of wireless technology that offers improved speed, efficiency, and security. It also supports Easy Mesh technology, which allows you to create a seamless mesh network with other compatible devices. This means that you can extend the Wi-Fi coverage to every corner of your home or office by adding more devices that work together as a single network. You can also manage and monitor your mesh network using the Tim Smart Life app on your smartphone or tablet.
How to set up and configure
Setting up and configuring the modem is very easy and quick. You just need to follow these steps:
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Connect the modem to the power supply and to the phone line or fibre optic cable depending on your type of connection.
Turn on the modem and wait for a few minutes until the power and internet lights turn green.
Connect your devices to the Wi-Fi network using the SSID and password printed on the label on the back of the modem. Alternatively, you can use the WPS button to connect your devices without entering the password.
Open a web browser on your device and enter http://192.168.1.1 in the address bar. You will see the modem's web interface where you can customize your settings and preferences.
Enter admin as the username and password as the password to access the web interface. You can change these credentials later for security reasons.
Follow the instructions on the screen to complete the initial configuration of your modem. You can also access the advanced settings by clicking on the gear icon on the top right corner of the web interface.
Why choose Tim Hub+ ZTE H388X?
There are many reasons why you should choose Tim Hub+ ZTE H388X as your modem for ADSL or fibre optic connection. Here are some of them:
Benefits of Wi-Fi 6 and EasyMesh technology
Wi-Fi 6 is the newest standard of wireless technology that offers improved speed, efficiency, and security. It can deliver up to four times faster speed than Wi-Fi 5, which means you can enjoy faster downloads, uploads, streaming, gaming, and browsing. It can also handle more devices connected at the same time without compromising the performance or quality of the connection. It also has enhanced security features that protect your data and privacy from hackers and cyberattacks.
EasyMesh technology allows you to create a seamless mesh network with other compatible devices. This means that you can extend the Wi-Fi coverage to every corner of your home or office by adding more devices that work together as a single network. You can also manage and monitor your mesh network using the Tim Smart Life app on your smartphone or tablet. You can see how many devices are connected, check their status, change their settings, and troubleshoot any issues.
Customer reviews and ratings
The modem has received positive feedback from customers who have purchased and used it. They have praised its design, performance, features, and ease of use. They have also reported that it works well with different types of internet connection technologies and offers fast and stable Wi-Fi connection. Some of the customer reviews and ratings are as follows:
NameRatingReview
Alessandro5 stars"I bought this modem for my fibre optic connection and I am very satisfied with it. It has a sleek design, a simple setup, and a great performance. The Wi-Fi 6 is amazing, it delivers fast speed and covers all my rooms. I also like the EasyMesh feature, I added another device to extend the Wi-Fi coverage to my garden."
Laura4 stars"This modem is very good for ADSL connection. It has improved my internet speed and quality compared to my old modem. It also has a lot of features and settings that I can customize according to my needs. The only downside is that it is a bit expensive, but I think it is worth it."
Mario5 stars"I am very happy with this modem. It works perfectly with my fibre optic connection and offers a fast and stable Wi-Fi connection. It also has a nice design and a user-friendly web interface. I recommend it to anyone who wants a high-quality modem for their internet connection."
Price and availability
The modem is available for purchase on Tim's official website or in Tim's stores across Italy. The price varies depending on whether you buy it as a standalone product or as part of a bundle with other services from Tim. The current prices are as follows:
If you buy it as a standalone product, you can choose between the standard model or the executive model. The standard model costs 199 euros, while the executive model costs 249 euros. You can pay in one installment or in 48 monthly installments of 4.15 euros for the standard model or 5.19 euros for the executive model.
If you buy it as part of a bundle with other services from Tim, such as internet, phone, TV, or mobile plans, you can get a discount on the price of the modem. The discount depends on the type and duration of the contract you choose. For example, if you choose a fibre optic plan with a 24-month contract, you can get the standard model for 99 euros or the executive model for 149 euros. You can also pay in monthly installments of 2.06 euros for the standard model or 3.11 euros for the executive model.
You can check the availability of the modem in your area by entering your address on Tim's website or by contacting Tim's customer service.
How to download and update the firmware
The firmware is the software that runs on your modem and controls its functions and features. It is important to keep your firmware updated to ensure the optimal performance and security of your modem. Here are some tips on how to download and update the firmware of your Tim Hub+ ZTE H388X modem.
What is firmware and why is it important
Firmware is the software that runs on your modem and controls its functions and features. It is responsible for managing the connection, configuration, settings, security, and compatibility of your modem. Firmware updates are released periodically by Tim or ZTE to fix bugs, improve performance, add new features, or enhance security. Updating your firmware can help you solve problems, improve speed and stability, and protect your data and privacy from hackers and cyberattacks.
How to check the current firmware version
To check the current firmware version of your modem, you need to access its web interface using a web browser on your device. Here are the steps to follow:
Connect your device to the Wi-Fi network of your modem using the SSID and password printed on the label on the back of the modem.
Open a web browser on your device and enter http://192.168.1.1 in the address bar.
Enter admin as the username and password as the password to access the web interface.
Click on System Information on the left menu.
Look for Firmware Version under Device Information.
Note down the firmware version number and compare it with the latest version available on Tim's website or ZTE's website.
How to download and install the latest firmware update
To download and install the latest firmware update for your modem, you have two options: automatic update or manual update.
Automatic update: This is the easiest and recommended option. Your modem will automatically check for firmware updates every time it connects to the internet. If there is a new version available, it will download and install it automatically without interrupting your connection or requiring any action from you. You will see a notification on the web interface when the update is completed.
Manual update: This is an alternative option if you want to update your firmware manually or if you have problems with the automatic update. You need to download the firmware file from Tim's website or ZTE's website and upload it to your modem using the web interface. Here are the steps to follow:
Connect your device to the Wi-Fi network of your modem using the SSID and password printed on the label on the back of the modem.
Open a web browser on your device and enter http://192.168.1.1 in the address bar.
Enter admin as the username and password as the password to access the web interface.
Click on System Maintenance on the left menu.
Click on Firmware Upgrade under System Maintenance.
Click on Browse and select the firmware file that you have downloaded from Tim's website or ZTE's website.
Click on Upgrade and wait for the process to complete. Do not turn off or disconnect your modem during the update.
When the update is completed, your modem will restart automatically and apply the new firmware.
Troubleshooting and support
If you encounter any problems or issues with your modem, you can try some troubleshooting tips or contact Tim's customer service for support. Here are some suggestions:
Common problems and solutions
Here are some common problems that you might face with your modem and how to solve them:
No internet connection: Check if the power and internet lights on your modem are green. If not, check if the phone line or fibre optic cable is properly connected to your modem. If yes, try to restart your modem by turning it off and on again. If the problem persists, contact Tim's customer service.
Poor Wi-Fi signal: Check if there are any obstacles or interferences that might affect your Wi-Fi signal, such as walls, furniture, appliances, or other devices. Try to move your modem or your device closer to each other or change the location of your modem. You can also try to change the Wi-Fi channel or frequency on your modem's web interface. If you need more Wi-Fi coverage, you can add more devices that support EasyMesh technology to create a mesh network.
Unable to access the web interface: Check if you have entered the correct IP address, username, and password to access the web interface. The default IP address is http://192.168.1.1, the default username is admin, and the default password is password. You can change these credentials later for security reasons. If you have forgotten your username or password, you can reset your modem by pressing and holding the reset button on the back of your modem for 10 seconds. This will restore your modem to its factory settings.
How to contact Tim customer service
If you need further assistance or support with your modem, you can contact Tim's customer service through various channels. Here are some options:
Call 187 from your Tim landline or mobile phone for free. You can speak to an operator or use the automated voice service.
Visit Tim's official website and use the online chat service or fill out a contact form.
Download the Tim Smart Life app on your smartphone or tablet and use it to manage your services, check your bills, monitor your consumption, and contact Tim's customer service.
Visit a Tim store near you and speak to a sales representative.
How to access the online guides and manuals
If you want to learn more about your modem and its features, you can access the online guides and manuals that are available on Tim's website or ZTE's website. Here are some links:
Tim Hub+ ZTE H388X User Manual
Tim Hub+ ZTE H388X Quick Start Guide
Tim Hub+ ZTE H388X Technical Specifications
Tim Hub+ ZTE H388X FAQ
Conclusion
In conclusion, Tim Hub+ ZTE H388X is a modem that offers fast, stable, and quality internet connection for ADSL and fibre optic technologies. It has Wi-Fi 6 certification, which is the latest standard of wireless technology that offers improved speed, efficiency, and security. It also supports EasyMesh technology, which allows you to create a seamless mesh network with other compatible devices. It has a sleek design, a simple setup, and a user-friendly web interface. It also has several features and settings that you can customize according to your needs and preferences. It is compatible with different types of internet connection technologies, such as ADSL, VDSL, and fibre optic. It can handle speeds up to 2.5Gbps on fibre optic network with the executive model. It also supports Tim's offers of 100Mega and 200Mega on VDSL technology. It is available for purchase on Tim's official website or in Tim's stores across Italy. The price varies depending on whether you buy it as a standalone product or as part of a bundle with other services from Tim. You can also download and update the firmware of your modem to ensure the optimal performance and security of your device. If you encounter any problems or issues with your modem, you can try some troubleshooting tips or contact Tim's customer service for support. You can also access the online guides and manuals that are available on Tim's website or ZTE's website to learn more about your modem and its features.
FAQ
Here are some frequently asked questions and answers about Tim Hub+ ZTE H388X modem:
Q: What is the difference between the standard model and the executive model of the modem?
A: The difference between the standard model and the executive model of the modem is that the executive model has an integrated optical termination that allows you to connect the fibre optic cable directly to the device without needing an external optical termination. The executive model can also handle speeds up to 2.5Gbps on fibre optic network, while the standard model can handle speeds up to 1Gbps.
Q: How can I change the Wi-Fi network name and password of my modem?
A: You can change the Wi-Fi network name and password of your modem by accessing its web interface using a web browser on your device. Here are the steps to follow:
Connect your device to the Wi-Fi network of your modem using the SSID and password printed on the label on the back of the modem.
Open a web browser on your device and enter http://192.168.1.1 in the address bar.
Enter admin as the username and password as the password to access the web interface.
Click on